Agent Management

Learn how to access the Administration panel, create agents, and manage them in Lexia.

Agent Management allows administrators to create, configure, and maintain AI agents used across departments or projects. This article explains how to access the Administration view, add a new agent, and manage existing ones.


1. Overview

Before You Begin

Users must have administrator access to create or manage agents. If you don’t see the Administration section in the sidebar, switch to Admin Mode from your profile menu.

Access Admin Mode

Step 1: In the upper‑right corner of the Lexia interface, click your Profile icon and select Admin Mode from the dropdown menu.
Step 2: Once in Admin Mode, find the Administration section in the left navigation menu.

Admin Mode Open your profile menu and switch to Admin Mode


2. Create & Configure Agents

Create agents from the Administration panel and configure the key settings that define how they behave.

Step 1: Go to Agents under the Administration section.
Step 2: Click Add Agent in the upper‑right corner.

Agents List Agents table with Add Agent button

Step 3: Fill in the required fields:

FieldWhat it meansWhere it affects
LogoImage shown for the agent (JPG/GIF/PNG, up to 800 KB)Agents table and UI placements
YamAgent name/slug used internallyURLs, listings, references
URLEndpoint the platform calls to send messagesRuntime routing to your agent service
Document URLLink to related docs/KBUI links, retrieval components
DescriptionShort summary of the agentTables, menus, search
First MessageInitial greeting in new conversationsFirst turn of chat
Moderator ActiveApply a moderator policy to this agentSafety checks and status per agent
Memory/Search/Analysis ActiveEnable memory, search tools, or analysis chainsConversation context, tools usage
System MessageInstruction that governs agent behaviorEvery response tone and policy
Models & VariablesModel mapping and environment variablesModel selection and parameterization

Add Agent Form Add Agent form showing key fields

Step 4: Click Create to save the agent. After saving, the agent appears in your Agents list.


3. Viewing & Managing Agents

Once created, all agents are listed in the Agents table with each agent’s Logo, Name (Yam), URL, Description, and Actions.

Agents Actions Assign users, edit, or delete from the Actions column

Actions

Each agent row includes three action icons:

  • Assign Users — Click the 👥 Assign Users icon to control who can access the agent by assigning it to specific departments (all department members gain access) or individual users. For detailed instructions, see Access Management - Agent-Level Access Control.
  • Edit — Update configuration details
  • Delete — Remove the agent from your workspace